FAQ
1. How can I successfully place an order?
Select your desired products, add them to the shopping cart, proceed to checkout, provide complete and accurate details, and finalize your purchase using any secure and convenient online payment method available effortlessly.
2. Which payment options are available during checkout?
We accept secure digital payment methods including credit cards, debit cards, UPI, net banking, and digital wallets, ensuring a safe, quick, and seamless transaction experience for your online shopping convenience always.
3. Will I get an order confirmation once placed?
Yes, after successful payment and order verification, an automated confirmation email will be immediately sent to your registered email address containing full purchase details including order ID and order details completely.
4. Can I modify my order after it’s confirmed?
Order modifications can only be made before processing begins; once your order enters active preparation or dispatch stage, no further changes or adjustments can be accepted successfully, efficiently, or effectively afterward.
1. How long does delivery usually take?
Orders are delivered within 3–8 business days from dispatch, depending on your exact location, delivery region, and proximity to our nearest operational warehouse or local fulfillment distribution center network coverage.
2. When will my order be shipped after placing it?
Once confirmed, your order is securely packed and shipped within 1–2 business days, excluding weekends or national holidays that might slightly affect your shipment’s dispatch timeline and delivery processing efficiency.
3. Is it possible to change my shipping address after ordering?
Address modifications are allowed only before your order begins processing. Kindly verify all shipping information carefully during the checkout process to ensure accurate, smooth, and timely delivery without any unnecessary delays.
4. What should I do if my order hasn’t arrived yet?
If your shipment doesn’t arrive within the expected timeframe, please contact our support team immediately to obtain accurate tracking updates and receive instant assistance regarding your package’s real-time delivery status.
1. Can I cancel an order after placing it?
Yes, you can easily cancel your order before it is packed for the dispatch process. Once the order has been shipped, cancellation requests cannot be processed or entertained under any valid or justified exceptional circumstances.
2. How do I cancel a specific item from my order?
Login to your account on the website, open your purchase history, and cancel the required product immediately, provided it has not yet entered the packaging, processing, or shipping phase in our internal system workflow.
3. How will refunds be processed for cancelled orders?
Refunds are initiated to your original payment method within 5–7 business days after successful cancellation, depending upon your respective bank’s internal verification and processing duration and operational procedures.
4. Can I undo a cancellation made by mistake?
Once an order cancellation has been fully processed successfully, it cannot be reversed, undone, or reinstated under any circumstances. You will need to place a completely new order again to purchase your chosen product.